Our Services
حَدَّثَنَا بَدَلُ بْنُ الْمُحَبَّرِ، حَدَّثَنَا شُعْبَةُ، عَنْ قَتَادَةَ، قَالَ سَمِعْتُ أَبَا الْخَلِيلِ، يُحَدِّثُ عَنْ عَبْدِ اللَّهِ بْنِ الْحَارِثِ، عَنْ حَكِيمِ بْنِ حِزَامٍ ـ رضى الله عنه ـ عَنِ النَّبِيِّ صلى الله عليه وسلم قَالَ " الْبَيِّعَانِ بِالْخِيَارِ مَا لَمْ يَتَفَرَّقَا ـ أَوْ قَالَ حَتَّى يَتَفَرَّقَا ـ فَإِنْ صَدَقَا وَبَيَّنَا بُورِكَ لَهُمَا فِي بَيْعِهِمَا، وَإِنْ كَتَمَا وَكَذَبَا مُحِقَتْ بَرَكَةُ بَيْعِهِمَا ".
Narrated Hakim bin Hizam:
The Prophet (ﷺ) aid, "The buyer and the seller have the option to cancel or to confirm the deal, as long as they have not parted or till they part, and if they spoke the truth and told each other the defects of the things, then blessings would be in their deal, and if they hid something and told lies, the blessing of the deal would be lost."
Sahih al-Bukhari, 2082
What we cover
Compliance & Audits
Licensed Manufacturer Warehouse (LMW) / Treasury Exemption (MIDA / Sec 14(2)) license support, import/export control, audit readiness.
Duty & SST Optimisation
HS Code classification, valuation, Rules of origin (ROO), SST structuring, Exemption / License structuring.
Operational Support
Customs and SST compliance support, LMW / Sec 14(2) / SST monitoring, maintenance and filings.
Category of Advisory
Retainer Tiers
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For: SMEs with regular activity
Includes: SST filing, HS checks, monthly customs & SST desk support
Price:
SST Filing: RM500–RM800 per submission
Desk Support Retainer: RM1,000/month (covers 10 queries + monthly compliance check)
HS Code Check: RM100 per classification or RM2,000/month for unlimited
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For: LMW / 14(2) / other exemption users
Includes: License / Exemption setup & maintenance, monitoring, reconciliation
Price:
Application Project: RM15,000–RM30,000 (one time / payment plan)
Maintenance Retainer: RM3,000–RM6,000/month
Monitoring Retainer: RM1,500–RM3,000/month
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For: Manufacturers seeking optimization & risk mitigation
Includes: Customs audit, duty optimization, FTA planning, in-house training / workshop
Price: RM5,000–RM50,000 (refer project based fees)
Project Fees
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One-off payment / Payment plan
From RM 5,000 to RM 50,000 depending on scope
Note: Depends on the type and complexity of the project(s).
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One time engagement with fixed timeline and deliverables
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LMW / AEO / MIDA Exemption application & setup
IILS / Manufacturing License application & setup
Customs audit & risk assessment
Customs SOP Development
Others
Note: The scope of project can be tailored according to your needs to optimize your business process.
Hourly Rates
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Based on consultant level
Principal Consultant: RM 300/hour
Senior Associate: RM 200/hour
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Ad-hoc or short-term basis
Minimum block: 1 hour
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Advisory on HS classification, valuation, rules of origin
Support on customs disputes, audits, or policy queries
One-time document review and comments
Expert opinion for legal firms, trade consultants, or brokers/agents
Open File (Discovery)
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RM 1,500 (One-Time)
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7-14 working days (subject to information availability)
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Preliminary needs discovery and compliance assessment
Review of supporting documents (if applicable)
Recommendation of engagement model (retainer, project, or hourly)
Applicable to all new clients and case files
Impact of Non-Compliance
The Malaysian government has reported that it loses approximately RM 1 billion annually due to customs-related issues, including non-compliance and misreporting. Import tax, which includes customs duty, excise duty and import sales tax, has the highest non-compliance cases at 50% compared to other types of indirect taxes.
Case Study