Our Solution

Narrated Hakim bin Hizam:
The Prophet (ﷺ) aid, "The buyer and the seller have the option to cancel or to confirm the deal, as long as they have not parted or till they part, and if they spoke the truth and told each other the defects of the things, then blessings would be in their deal, and if they hid something and told lies, the blessing of the deal would be lost."

Sahih al-Bukhari, 2082

Category of Services

Retainer Tiers

  • For: SMEs with regular activity

    Includes: SST filing, HS checks, monthly customs & SST desk support

    Price:

    • SST Filing: RM500–RM800 per submission

    • Desk Support Retainer: RM1,000/month (covers 10 queries + monthly compliance check)

    • HS Code Check: RM100 per classification or RM2,000/month for unlimited

  • For: LMW / 14(2) / other exemption users

    Includes: License / Exemption setup & maintenance, monitoring, reconciliation

    Price:

    • Application Project: RM15,000–RM30,000 (one time / payment plan)

    • Maintenance Retainer: RM4,000–RM6,000/month

    • Monitoring Retainer: RM1,500–RM3,000/month

  • For: Manufacturers seeking optimization & risk mitigation

    Includes: Customs audit, duty optimization, FTA planning, in-house training / workshop

    Price: RM5,000–RM50,000 (refer project based fees)

Project Fees

    • One-off payment / Payment plan

    • From RM 5,000 to RM 50,000 depending on scope

    Note: Depends on the type and complexity of the project(s).

    • One time engagement with fixed timeline and deliverables

    • LMW / AEO / MIDA Exemption application & setup

    • IILS / Manufacturing License application & setup

    • Customs audit & risk assessment

    • Customs SOP Development

    • Others

    Note: The scope of project can be tailored according to your needs to optimize your business process.

Hourly Rates

  • Based on consultant level

    • Principal Consultant: RM 500/hour

    • Senior Associate: RM 300/hour

    • Ad-hoc or short-term basis

    • Minimum block: 1 hour

    • Advisory on HS classification, valuation, rules of origin

    • Support on customs disputes, audits, or policy queries

    • One-time document review and comments

    • Expert opinion for legal firms, trade consultants, or brokers/agents

Open File (Discovery)

    • RM 1,500 (One-Time)

    • 7-14 working days (subject to information availability)

    • Preliminary needs discovery and compliance assessment

    • Review of supporting documents (if applicable)

    • Recommendation of engagement model (retainer, project, or hourly)

    • Applicable to all new clients and case files

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Impact of Customs and SST Non-Compliance on Malaysia’s Revenue

The Malaysian government has reported that it loses approximately RM 1 billion annually due to customs-related issues, including non-compliance and misreporting.

Import tax, which includes customs duty, excise duty and import sales tax, has the highest non-compliance cases at 50% compared to other types of indirect taxes.

Resolved audited cases by contributed RM 448.77 million and RM 434.07 million in additional taxes and penalties.

Case Study

  • Avoiding RM100K Penalties Through Customs Audit

    Industry: Aerospace

    Challenge:

    The client was facing significant compliance risks due to improper HS Code classification and lack of LMW license monitoring. Their previous consultant failed to identify incorrect classifications that could have resulted in over RM100,000 in penalties during a Customs audit.

    Solution:

    Baryk Partners conducted a comprehensive customs compliance audit covering import declarations, HS code validation, and LMW compliance status. We developed standard operating procedures (SOPs) for better Customs chain management and trained the client’s team for accurate documentation.

    ROI & Cost Savings:

    1) Prevented potential penalties estimated at RM100,000 – RM150,000.

    2) Improved compliance efficiency by 30%, reducing clearance delays and associated demurrage costs.

    3) Enhanced audit readiness and risk mitigation for future Customs inspections.

  • Securing RM500K Duty Savings Through Exemption Facilities

    Industry: Manufacturing

    Challenge:

    A major manufacturer in Malaysia was unaware that they could apply for duty exemption for imported raw materials and machinery. They were paying unnecessary import duties, which significantly increased operating costs.

    Solution:

    We assessed the feasibility, prepared and submitted exemption applications, and implemented a compliance monitoring system. We also trained their internal team on proper documentation to maintain eligibility for exemptions.

    ROI & Cost Savings:

    1) Achieved RM500,000 annual duty savings through exemption facility.

    2) Reduced lead time for Customs clearance by 40%, improving production efficiency.

    3) Strengthened compliance documentation, reducing audit risks.

  • Recovering RM200K Through SST Compliance & Audit

    Industry: Furniture Manufacturing

    Challenge:

    The client had been incorrectly applying SST rates due to poor HS code interpretation. This exposed them to backdated tax liabilities and penalties, as well as potential reputational risks during a Royal Malaysian Customs audit.

    Solution:

    We performed a full SST compliance assessment, corrected past filings, and guided the client in tax optimization strategies for future operations. Additionally, we implemented a monitoring system for SST submission accuracy.

    ROI & Cost Savings:

    1) Recovered RM200,000 in overpaid SST through adjustments.

    2) Avoided penalties estimated at RM600,000.

    3) Implemented compliance SOPs, reducing error rates by 90%.

  • Strategic Customs Setup for New Foreign Investor

    Industry: Green Technology (Recycling)

    Challenge:

    A newly established foreign-owned company needed a Customs strategy to ensure smooth operations for their plant under construction. They required HS Code classification, exemption planning, and compliance framework before the operational phase.

    Solution:

    Baryk Partners provided a full Customs roadmap, covering HS classification for machinery, exemption eligibility analysis, and documentation requirements for smooth project implementation.

    ROI & Cost Savings:

    1) Secured tax exemptions worth RM1.2 million on machinery imports.

    2) Ensured operational readiness 3 months ahead of schedule by preventing clearance delays.

    3) Reduced compliance risks during Customs audits by implementing SOPs from Day 1.

  • Fast-Tracking LMW License & Compliance

    Industry: E&E Manufacturing

    Challenge:

    The client faced LMW license issues that disrupted production and risked operational compliance. Their previous consultant failed to resolve the issue, causing delays in Customs approval.

    Solution:

    We conducted a feasibility and compliance assessment, provided a risk report, and prepared a corrective strategy for Customs license rectification. Future projects will include continuous compliance monitoring and SOP development.

    ROI & Cost Savings:

    1) Reduced potential production downtime costs estimated at RM300,000.

    2) Improved Customs clearance efficiency by 35% through structured processes.

    3) Enhanced company readiness for future audits with zero non-compliance findings.