Our Solution
Narrated Hakim bin Hizam:
The Prophet (ﷺ) aid, "The buyer and the seller have the option to cancel or to confirm the deal, as long as they have not parted or till they part, and if they spoke the truth and told each other the defects of the things, then blessings would be in their deal, and if they hid something and told lies, the blessing of the deal would be lost."
Sahih al-Bukhari, 2082
Category of Services
Retainer Tiers
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For: Companies with internal staff needing external review
Focus: Advisory + sample document review
Price: From RM2,000
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For: Companies needing structured monthly monitoring
Focus: Monthly monitoring + compliance reporting
Price: From RM3,500
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For: Companies needing external governance partner (full outsourced)
Focus: Companies with higher customs exposure and management reporting needs
Price: From RM5,000
Project Fees
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One-off payment / Payment plan
From RM 5,000 to RM 50,000 depending on scope
Note: Depends on the type and complexity of the project(s).
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One time engagement with fixed timeline and deliverables
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SST Exposure Review / Customs & SST Assessment
Customs and/or SST Rectification Project
LMW / MIDA Facility Application
SOP and Governance Framework Development
Mock Audit Exercise / Audit File Preparation Support
Training Session (In-house)
Others
Note: The scope of project can be tailored according to your needs to optimize your business process.
Hourly Rates
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Based on consultant level
Principal Consultant: RM 800/hour
Senior Associate (Customs): RM 500/hour
Associate: RM200/hour
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Ad-hoc or short-term basis
Minimum block: 1 hour
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Review on HS classification, valuation, rules of origin
Review on customs disputes, audits, or policy queries
Expert opinion for legal firms, trade consultants, or brokers/agents
Open-Book Diagnostic
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RM 2,000 (One-Time)
Risk-Free Investment Offset: Should you choose to proceed with our recommended engagement (Retainer or Project model), the full amount of RM2,000 paid for this initial Open-Book Diagnostic will be fully deducted from the total value of your future service fees.
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7-14 business days, commencing immediately upon contract execution and the opening of the active case file.
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Preliminary needs & governance discovery
Strategic engagement architecture (model recommendation)
Standardized diagnostic deployment
Impact of Customs and SST Non-Compliance on Malaysia’s Revenue
The Malaysian government has reported that it loses approximately RM 1 billion annually due to customs-related issues, including non-compliance and misreporting.
Import tax, which includes customs duty, excise duty and import sales tax, has the highest non-compliance cases at 50% compared to other types of indirect taxes.
Case Study